BSB20101
Certificate II in Business
Overview
This course has been designed to provide students with an introduction to the office environment and is particularly suited to those without extensive computer and/or office experience.
The course will provide participants with skills for effective communication, sound teamwork, competent use of business technology, accurate processing of financial documents and efficient information handling. This course delivers foundation knowledge and skills required to enter employment as a clerical or administrative worker across all industries.
Designed for
Those who wish to take the first step into the business world and are seeking an entry-level career such as clerical or administrative assistants in offices.
Course Outcomes
This course will provide participants with the knowledge and skills to:
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Work effectively in a business environment
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Follow workplace safety procedures
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Communicate in the business environment
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Produce workplace documentation
Course Structure
A total of 12 units of competency must be completed.
Recognition of Prior Learning (RPL)
A formal process for recognising skills and knowledge, RPL takes into account previous studies you may have completed as well as life and work experiences. You may be granted credits or exemptions for some units in this course.
Click here for more information on RPL
Qualifications and Recognition
Upon successful completion of this course students will receive a Certificate II in Business.
This qualification is recognised nationally under the Australian Qualifications Framework (AQF).
Where to Next
- Certificate III in Business
- Certificate III in Business Administration
- Certificate III in Business (Frontline Management)
Arrow provides tailored training programs. Our training needs analysis helps companies to identify the right training and development programs which maximise the benefits of learning and optimise the performance in the workplace.
Please click here to email us with any questions.
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