BSB30101

This course is designed for participants to gain practical skills necessary to work in an office environment. It will provide them with the skills and flexibility to be successful in a wide variety of business administration jobs. At this level staff are expected to solve problems, show judgment and discretion and take responsibility for their role under limited supervision and limited responsibility for other employees.

Those who already have basic administrative and computing skills and wish to improve these skills. It is recommended for those who have completed some business studies or have some working experience.

This course will provide participants with the knowledge and skill to:

·         Organise and complete their own work schedule

·         Maintain business resources

·         Exercise initiative in a business environment

·         Design and produce text documents

·         Identify customers needs

·         Deliver a service to customers

·         Develop and maintain knowledge of products and services

·         Prepare and produce electronic presentations and

·         Model high standards of business practice

      A total of 12 units of competency must be completed.

A formal process for recognising skills and knowledge, RPL takes into account previous studies you may have completed as well as life and work experiences. You may be granted credits or exemptions for some units in this course.

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Upon successful completion of this course students will to receive a Certificate III in Business.

This qualification is recognised nationally under the Australian Qualifications Framework (AQF).

·         Certificate IV in Business

·         Certificate IV in Business Administration

·         Certificate III in Business (Frontline Management)

·         Certificate IV in Business (Frontline Management)

·         Diploma in Business (Frontline Management)

Arrow provides tailored training programs.  Our training needs analysis helps companies to identify the right training and development programs which maximise the benefits of learning and optimise the performance in the workplace. 

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